A 99.9% Server Uptime
The benefit of setting up your own shared hosting platform is that you don’t have to worry about compatibility issues – you design a special set of software applications in such a way as to work with a particular set of hardware parts. The outcome is something much more stable and reliable, as there are less possible risks of failure. We have built our cloud hosting platform atop tried and trusted hardware components plus a seriously tweaked version of Security–Enhanced Linux in an attempt to set up an absolutely secure environment for all your sites.
Because of this, with each of our Linux shared hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s crucial that you also set up your own network infrastructure. For this reason, we set up a custom–configured internal network in all our datacenters. Based on world–class Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transfer speeds and is fully redundant.
This way you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter as well as in our AU datacenter, no matter which hosting solution you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are dissatisfied with our services, or if you think that they are inadequate, or if you decide that you require a Linux VPS hosting instead of a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control over your domains even if you cancel your account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you’re aware of how frustrating this can be, even more so when your website is at stake. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they’ll respond to you in less than sixty minutes. And the best part is that their average response time is under 20 minutes!