Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Guarantee

  • Our tech help and support crew is available 24/7 to take care of all your help demands. Every ticket you submit to us is going to be replied to within up to sixty minutes. If your case demands aid from an admin, we’ll address the ticket to the technician in charge and will inform you that the situation is being taken care of.

  • Top quality support service

  • Top–class Client Assistance Service

  • We’ll be on line for you 24/7/365 to give you assistance and tech support and to assist you with any problem that you might run into as you are controlling your virtual server. We’re able to aid you with all installed in advance applications, such as your Operating System, server admin panel (based on the VPS type) and the Online Control Panel made solely by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Online Control Panel that is provided totally free in your virtual server, you’ll find an insightful Help section, which incorporates everything you should be informed on when taking care of your internet sites and apps. We have added a wide array of how–to articles and video training that demonstrate the important site maintenance responsibilities in an easy–to–understand form.