Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is qualified to immediately take care of all Linux shared hosting users’ questions and advise inquiries. Via our ticket system, it will be possible to fill in your inquiry and a support team fellow member is going to go back to to you in less than maximum an hour. In reality, practice has demonstrated that the average reply period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our crew of specialists will undoubtedly be on–line for you 24x7x365 to react to all of your questions and to eliminate any issue you might have. You can easily submit a technical support ticket from your Online Control Panel or drop an e–mail any moment. Furthermore, on working days, you can easily give us a call or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working on your site within the Control Panel, you are able to always simply click the Help control key and pick your query in the list of articles that will show up. We have as well turned lots of the content articles into videos. The collection of video clips will load if you click the Videos key located on the top right.