When your web hosting service provider supplies live chat support, you can talk to a representative live and find out helpful information or get an issue resolved timely. The main advantage of using chat as an alternative to calling to talk to a live person is that you'll need only a computer with Internet access, which means that you won't pay any fees when you are in a different country or state. In addition, it will be easier to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes hard to share with the other party on the phone. The real-time chat is also a quicker solution to contact the website hosting supplier's support team as compared to using a ticketing system. Last, but not least, in the event that some problem requires more time to be dealt with, you'll be able to do something else while you wait for support on the live chat, which means that you won't waste time - something that is not possible in case you are on the phone.

Live Chat Support in Shared Hosting

We supply a live chat support service for all Linux shared hosting that we offer and we can assist you with almost everything live. In case you do not have an account with us yet, we'll provide you with more details about the plans in order to help you to select the most suitable package. If you are an existing client, we're able to assist you with any general or billing issue plus with lots of common technical troubles, for instance an email address setup in a desktop e-mail client. If you can't phone us for whatever reason or you are in some country where we do not have a local telephone number, our live chat is the best option to contact us. Of course, some matters need more time to analyze and test, so you will have to open a support ticket to our technicians, however, we will save your time and help you with various issues on the chat.