Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for every single shared hosting account on our web servers. We use an innovative cloud Internet hosting platform where each and every part of the web hosting service is addressed by a different set of servers, so if one server fails, the remaining ones within the cluster are going to take over instantly. The cloud platform also lowers the overall load substantially, so the website hosting service is considerably more stable in comparison with a service by which everything runs on one machine and your sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your websites will stay online no matter what. Hardware and software firewalls ensure the proper performance of the servers in the case of DDoS attacks while in the case of any software problem, we have administrators overseeing the machines 24/7.
Service Uptime Guarantee in Dedicated Web Hosting
Our dedicated plans come with a 99.9% server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test every single server diligently before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware problems. Any unexpected software difficulties are going to be resolved promptly by our system administrators as they keep an eye on all the website hosting servers 24/7. In order to avoid infrastructural difficulties, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your websites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your websites.